ACD Connect is a virtual call center handling inbound and outbound customer service for non-profit organizations, staffed by skilled representatives working from their home offices.
Whether you need a team to care for your callers, or you want to be part of that team, it starts here.
Our representatives specialize in compassion, gratitude and conflict resolution, so every supporter who calls you is met with world-class service.
Talk to our teamNow hiring full-time, fully remote Customer Service Representatives in New York State.
See the open rolesWe listen first, and treat each caller with warmth and respect.
Every conversation reflects real appreciation for the people who support your cause.
Difficult calls are handled calmly and professionally, with a clear path to resolution.
Friendly, courteous service on every call.
We’re looking for people who genuinely enjoy helping others, and who bring empathy, accountability and smart problem-solving to every interaction.
Tell us about your organization and call volume, and we’ll show you how ACD Connect can support your team.